FAQ

Frequently Asked Questions

Applicable to PAYE and LTD Consultants

Below you will find answers to the most common asked questions. If you still can’t find the answer you are looking for, simply contact us! Scroll down further on the page to find specific answers relating to PAYE or LTD Contractors.

Who are my LSC points of contact throughout my contract?

For any queries relating to onboarding, induction, contract/rates please contact Mel Hunt ([email protected])
For timesheets, invoicing, and all things money please contact [email protected]
If you have any queries regarding annual leave please contact [email protected]

Meet the members of the LSC Team who will be in contact you with you throughout your contract.

Will I be hearing from LSC during my contract?

As part of our Consultant Success Programme, we like to stay in touch. We will regularly check in with you throughout your contract with us. We will also hold on-site meetings a few times throughout the year to see how things are going.

You will also receive regular emails from us on a variety of topics including; a monthly newsletter, new contract opportunities and industry news and updates.

What happens when my contract is expiring?

At LSC, we take care of the contract renewal process for our consultants. We keep track of all upcoming renewals and at 3 months prior to the end of your current contract, we begin to liaise with our client on a potential renewal. We may not receive feedback immediately but please be reassured that we continue to follow up at regular intervals until feedback is received. We will endeavor to keep you updated throughout this process and once feedback is received, you will be the first to know. We would also ask that you keep us updated if you hear anything internally too. The vast majority of contracts are renewed. If your contract is renewed and you accept, the relevant paperwork will be sent to you via our online onboarding portal for review and e-signature.

What do I do if I'm sick?

Contact your hiring manager and inform them of your absence by 10am.
Send an email to [email protected] by 10am detailing the following information:
- Hiring manager has been informed of absence
- Hours worked that day (if any) and hours absent due to illness
- If you know the time you will return to work please detail this in the email
If you do not know the day you will return to work you must keep both your hiring manager and [email protected] informed each morning you are sick unless a doctors note detailing the dates of absence has been sent. If you return to work earlier than noted on the doctors note please inform LSC of your return.
If you are absent for more than three days a sick note from your doctor will be required.
If you are absent for more than 1 week you must forward a doctor’s cert weekly and provide a “Certificate of fitness to work” on return.

If I start out contracting as a PAYE contractor can I transition to a LTD Company?

At LSC we are happy to assist a contractor transition from PAYE to LTD company contracting (or vice versa) should they wish to do so but please be aware that it is not possible in all cases as some clients / roles do not allow for it. Please get in touch if you wish to discuss.

* Monthly calendar transition dates apply once all documentation is in order

How do I reset my password for the onboarding portal?

If you are having trouble accessing the onboarding portal, please get in touch with us at [email protected] and we will send you a temporary password to gain entry. You can then set it to something more personal thereafter. Your username is the email address we have on file for you.

Applicable to PAYE Consultants Only

How do I register as a PAYE employee with Revenue?

If this is your first employment with Revenue, you will need to register LSC as your employer with Revenue. Instructions on how to do this online and what information you require can be seen in the document below.

If it is not your first employment you do not need to register LSC as your employer with the Revenue, we will register this for you.

Registering As An Employee of LSC with Revenue

How do I complete my timesheets?

Please enter number of hours worked per day in your timesheet (tea/lunch breaks not to be included)
For annual leave (AL), and public holidays (BH)* or days you don’t work please enter 0 hours on your timesheet
For sick leave (SL) please enter 0 hours on your timesheet
If you work shift hours make sure this is indicated on your timesheet
*You are entitled to be paid for 10 bank holidays: Christmas Day, St. Stephen’s Day, New Year’s Day, St Bridgit’s Day, St. Patrick’s Day, Easter Monday, May Bank Holiday, June Bank Holiday, August Bank Holiday and October Bank Holiday
Information on inputting specific timesheets i.e. Consultant Management Portal, paper timesheets or other online timesheets can be found here.

Payslips - How often do I receive them and what is my password?

You will receive a password to open your payslip by email prior to your first payslip. Please make sure that you keep note of this and keep it in a safe place as this password will be the same for each payslip that you receive going forward.
Payslips will be sent monthly via email.

When will I get paid?

Payroll is processed on a monthly basis. You will be paid on the first Friday after the last Sunday of the month. Please find a copy of the salary payment date calander below which details on what date each month you will be paid and when your timesheets are due by.

2023 Payroll Calendar (PAYE)

2024 Payroll Calendar (PAYE)

How do I request annual leave?

Annual leave should be requested from your hiring manager via e-mail using the below form sent to you with on-boarding. Please have your manager approve the annual leave by physically or digitally signing the form. If you don’t have the form we will also accept holiday approvals from your manager via email. Please forward approvals to [email protected]
Please check with your hiring manager if they also have an internal process for annual leave that must be adhered to.
Submit the holiday request on Brightpay Connect.
Only when the manager approval is received into [email protected] , and the holidays are booked on Brightpay Connect will the holidays be fully confirmed.
All annual leave should be booked in advance and communicated to LSC as outlined above. If for some reason the annual leave was not booked in advance, please clearly indicate on the timesheet for the week the annual leave was taken.
For more detailed information on the annual leave process please click here.

Annual Leave Form PAYE

How do I check my annual leave balance?

In LSC, our annual leave calander runs from 1st Jan to 31st December each year and Brightpay will only show the holidays you are entitled to for that particular year i.e. Brightpay will show you the annual leave balance from the date you started that year up to the 31st December of that year.
If you finish your contract or leave LSC before the 31st Decemberyou will need to contact us at [email protected]and we will recalculate and advise you of the holidays you are entitled to on a pro-rata basis.
If your contract extends into the next year, Brightpay will not show the holiday balance for that portion of your contract until the commencement of the following year.
If you start at a date later then the 1st January your annual leave balance is pro-rated for the year from the start date to the end of the year.

Can I join the pension scheme?

Unio Wealth Management formerly Invesco, are our appointed pension advisors. If you would like to get in touch with them for more information on setting up a pension their contacts details are below. If you do plan on contacting them, please be sure to advise them you are contracting through LSC. Please note that LSC don’t make any contribution to pensions, however you could contribute to a designated pension and we can deduct this from your monthly payment.

Unio Wealth Management T: +353 21 4358533

Eamonn Dwyer of Unio held a webinar on pensions recently for LSC so if you are planning to reach out to Unio Wealth Management, you could ask to speak with him.

Can I join the bike to work scheme?

LSC consultants have the option to join the bike to work scheme. You can find the bike to work scheme application form below. Once you choose your bike, please ensure the shop is happy to invoice LSC directly and advise them you are purchasing the bike under the bike to work scheme. The bike can be up to the value of €1,250 (€1,500 for e-bikes). We will pay the shop for the bike and then we will deduct the cost from your salary, so you then are not paying tax on the cost of the bike. The cost of the bike can be deducted over one to twelve months salary. It is deducted from your gross salary so you don’t pay tax on the cost of the bike. Please fill out the below application form once the bike and shop is selected and return to [email protected] along with the invoice for payment.

For more information on the scheme please click here.

Bike to Work Form

How can I claim back expenses?

Expenses for Employees using Fieldglass

Please refer to the Fieldglass manual received at induction for how to claim expenses. Expenses need to be input on the portal and approved by your hiring manager to be eligible for payment.

Expenses for Employees using AgileOne

Please refer to the AgileOne manual received at induction for how to claim expenses. Expenses need to be input on the portal and approved by your hiring manager to be eligible for payment.

Expenses for Employees not using Fieldglass/AgileOne

To claim back expenses you will need to fill out the below form. Attach all the receipts with it as backup and ask your manager to approve. Then scan the full form with the approval and backup to us for processing.

The rate per KM is formulated in the expense sheet and works out as 0.5182 per KM.

Expense Sheet

Do I get paid for sick days?

Since 1 January 2023, you have a right to 3 days’ sick pay a year, this will increase to 5 days in 2024. This is called statutory sick pay (that means the legal minimum). Sick pay is paid by your employer at 70% of your normal pay up to a maximum of €110 a day.

You must be an employee and be working at least 13 weeks with your employer before you can get statutory sick pay. You also need to be certified by a GP as unable to work.

More information can be found here.

If you don’t have a sick note from a doctor then you can take any sick days as either unpaid leave or as annual leave.

Applicable to LTD Consultants Only

When will I get paid?

LSC will prepare and issue monthly invoices for each billing cycle via the Self-Bill system once all timesheets have been received and approved. All timesheets need to be sent and approved by the Friday following the month end date. LSC will then pay invoices by the 15th of the month after the end of the billing cycle.

If you are operating through a specialist contractor accountant i.e. Icon Accounting, Contracting Plus or Fenero, once you have sent/submitted your timesheets and they have been approved then LSC will send the specialist contractor accountant the invoices and pay by the 15th of the month following the billing cycle. The payroll agent will process your payroll once they receive the funds to your company’s bank account.

Billing periods can be seen on the 2023 and 2024 calendars, month end is highlighted in yellow.

2023 LTD Calendar

2024 LTD Calendar

How can I claim back expenses?

Once we receive your expenses via one of the options below, we will be able to reimburse your company for the expenses via an invoice from our self-bill system.