HR Duo May 2026 Update

What is HR Duo?

HR Duo is the system used to submit and track consultant leave at LSC. HR Duo makes it easy to request and track leave, with instant visibility and quick manager approval. Simply request leave at the click of a button! HR Duo replaces BrightPay Connect. Leave is now requested through HR Duo, with one‑click approval for managers. This removes the admin involved in booking leave — no more email chains or forwarding approvals to LSC.

What HR Duo will be Used For

  • Requesting annual leave
  • Reviewing your annual leave balance
  • Submitting sick leave and other leave

Please note: If you are an LTD Consultant you are encouraged to request annual leave AND sick leave through HR Duo to make it easier for your manager to acknowledge / approve the request. Your annual leave balance will always show as zero.

What you Must Do Going Forward

All annual leave and sick leave must be logged / submitted in HR Duo
❌ Do not use BrightPay Connect
❌ Do not email leave requests to LSC – either annual leave or emailing LSC to let us know if you are out sick

Once you submit a request in HR Duo:

  • Your manager is notified instantly of the request
  • Leave can be reviewed and approved quickly from your manager

Your manager will be set-up on HR Duo and informed of this change.

If you are sick, please ensure you notify your manager that morning AND log your sick leave in HR Duo.

HR Duo also has an app so please ensure that you download the app so you can submit sick leave while you are out or book leave on the go.

Instructions can be found here: Google Play Store for Android devices, or the App Store for Apple devices.

If you have any questions or need any support on the system please contact [email protected]

What is Not Changing

For the moment, please continue to submit your timesheets exactly as you do today. The only addition is that you need to use HR Duo when you are requesting leave.

Login Details & Password Reset

You will receive a welcome email from HR Duo. This will contain access and login details. If you didn’t recieve a welcome email, please email [email protected].

HR Duo also has an app that you can download to your phone by going to the Google Play Store for Android devices, or the App Store for Apple devices. You can use this app to book leave.

How to Use HR Duo

To help you get familiar with HR Duo, we’ve made the following resources available. Please ensure that you familiarise yourself with the below.

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